Privacy Policy 

When you submit a contact, risk-scan, or booking request, we may collect your name, organization, audience or organization type, phone number, business email, service of interest, timing or urgency, and any message you choose to provide.

Please do not submit resident, patient, or case-identifying information, protected health information, or other sensitive personal information through this website. The website form is not a secure channel for that information.

When a form is submitted, our server may process technical information such as your IP address and browser user-agent string to deliver the request, help prevent abuse, and troubleshoot the service. Hosting and security providers may also process technical information in connection with delivering the website.

We use information you submit to respond to your inquiry, assess the service you requested, contact you about next steps, provide requested services, and operate, protect, and improve the website and our communications.

Submitting a request does not automatically enroll you in a marketing mailing list. If we send promotional communications in the future, you may ask us to stop by replying to the message or contacting us.

Website inquiries are delivered to Innovative Insights Consulting by email. Depending on the systems configured to handle an inquiry, relevant information may also be entered into our customer-relationship management system. We may use hosting, email, CRM, and technical service providers to operate the site and respond to you; they process information on our behalf or as needed to provide their services.

We do not sell personal information. We may disclose information where required by law, to protect rights and safety, or in connection with a business transfer, subject to applicable law.

We keep inquiry information for as long as reasonably necessary to respond, maintain business records, provide services, resolve disputes, and meet legal or operational requirements. Retention periods may differ depending on the nature of the inquiry and our obligations.

We use reasonable administrative and technical safeguards appropriate to the information we handle. No website, email transmission, or storage system can be guaranteed completely secure.

You may contact us to request access to, correction of, or deletion of personal information you have submitted, or to ask a question about our handling of it. We may need to retain some information where the law permits or requires it. Depending on where you live, additional privacy rights may apply.

This website may link to third-party websites or services. Their privacy practices are governed by their own notices, not this policy. This website is intended for business audiences and is not directed to children under 13.

We may update this policy as our website or practices change. The latest version will appear on this page with its updated date. For privacy questions or requests, email constance@ii.consulting.